Conditions

Conditions

For private consumers, the Consumer Sales Act and the Distance Contracts Act apply. For companies, the Sales Act applies. The Sales Act is dispositive, which means that companies can create their own agreements that override other laws.

order

Parental permission must be obtained from clients under the age of 18. Orders placed in the name of another person without his consent, or otherwise causing Readymade Pinpoint AB to suffer financial or other damage, are reported to the police.

Rates

All prices are stated in Swedish kronor excluding VAT & shipping. For individuals and individual companies, payment is made in the manner stated on the website. Sales to companies/companies are made after special credit assessment against invoice due thirty (30) days from the invoice date.

In the case of payment delays, annual interest on late payment is payable on outstanding amounts of eight (8) % from the due date.

 Shipping costs apply to all orders (unless otherwise stated).

We reserve the right to correct orders etc. in the event of any inaccuracies. Any corrections to price, descriptions, etc. must always be communicated to our customer and confirmed by our customer before orders are activated in our system.

Delivery

Readymade Pinpoint AB strives to deliver as quickly as possible. We offer delivery times of 2-6 weeks. Inventory is usually shipped as of immediately with approximately 1 week delivery time.

Supplies

Deliveries are handled by our shipping partners DSV and others. It is the buyer's responsibility to ensure that the address provided to Readymade Pinpoint AB at the time of ordering is correct, and to ensure that the delivery is collected/received at the collection point within a reasonable time from dispatch.

Cancellation/Cancellation

Cancellation of orders is possible free of charge for the customer until the time the order has been effected. Readymade Pinpoint AB has the corresponding right to cancel an order. The process of effect is done in two ways, usually by creating invoices and shipping documents, or by starting production of the product.

Cancellation after the order has been effected is not possible. If you as a customer, we have fulfilled your order in all cases, obliged to receive the shipment. Cancellation of non-stock goods purchased specifically for customers is not possible after we have ordered the same item from our supplier. A cancellation is not valid until confirmation has been received from Readymade Pinpoint AB.

Withdrawal

Private consumers have the right to cancel the purchase within 14 days under the Distance Contracts Act. According to that law, the goods must be able to be returned in substantially unchanged condition. The right of withdrawal does not apply to custom-ordered products, such as customized products and orders that are not stock goods. Please note that the consumer is obliged to pay the return shipping. Readymade Pinpoint AB will not redeem parcels for cash on delivery. Before returning with reference to the right of withdrawal, Readymade Pinpoint AB should be contacted.

Transport damaged goods

It is the task of the consignee to check that the cartons are whole and unopened and that the number of packages corresponds to that indicated on the consignment note. All deviations must be noted on the driver's consignment note and then reported to the carrier. In the event of a later notification, the carrier does not accept the claim, and the recipient is responsible for the costs.

guarantees

We offer high quality products and provide guarantees that the equipment complies with our high standards.

If a product is faulty, we will send spare parts for the product. We do not cover any expenses that may be associated with the replacement of defective parts. 

Warranty periods (applies to material and production defects): 

30-year warranty for indoor use

5-year warranty for outdoor use

Complaints

Any complaints must be made within eight days of the date of the stamping of the goods in order for the recipient to be able to make a claim for compensation. Return of goods, as claimed by the recipient, may only be made with the approval of Readymade Pinpoint AB.

Warranty and complaint

If a product proves to be faulty or malfunctioning within its warranty period, Readymade Pinpoint will, of its choice, send the parts needed to correct the defect or replacement product will be shipped. This processing is done on condition that the conditions for warranties are met. Readymade Pinpoint AB does not cover any labour or material costs that may come in connection with the replacement of the faulty parts.Information about any warranty periods and applicable terms and conditions can be read on the website. 

information

We reserve the right to print errors, errors in information, and errors in specification, on all products and services in our range. All image information on our pages should be seen as illustrations, and Readymade Pinpoint AB cannot guarantee that the image reflects the exact appearance and nature of the product.

Environmental and quality policy

Readymade Pinpoint AB strives to maintain as high quality as possible in terms of the company's services and products and we constantly develop our methods and strategies to ensure that we have satisfied customers and satisfied employees.


Our business's quality work is based on 5 criteria:

safety
design
function
service
quality


In order to meet our customers' high demands on our products and services, we continuously establish new targets for each of our 5 quality criteria. The work is documented and forms the basis for important business areas such as product development, supplier contact, customer contact, assembly, sales conditions, etc.m.

A clear proof that our quality work works is our great customer satisfaction. In case our customers have questions and need help, we try to meet up with full capacity as we regard customer satisfaction as the main goal of our quality work.

Welcome to contact us for more information Readymade Pinpoint AB works actively to improve our production and logistics with regard to the environment.

We achieve our environmental goals by, among other things:

Acquire and communicate new knowledge about environmentally friendly materials

Preventing environmental impact from our operations

Engage in dialogue with suppliers, customers and the general public for increased environmental awareness

Sorting and recycling waste

Ensure that production and distribution is carried out in accordance with applicable environmental legislation, regulations and in accordance with

Environmental requirements are imposed on our suppliers, transport companies and partners

Work structured with defined environmental goals

Review compliance with the environmental requirements that we set, internally/externally.

Maintenance & Assembly

All our products have instructions regarding maintenance and assembly. Our installation instructions are very clear. They are sent with the products in print, but are also available digitally. All products shall be maintained in accordance with the procedures laid down in safety standards. Many of the products are to be defined as maintenance-free.

However, it is important to check the equipment for visual inspection, functional inspection and annual inspection. 

safety

Safety is one of our watchwords and with our long experience in product development and inspection of playgrounds, we think it goes without saying that all our play equipment follows the current safety standards – the SS-en1176/77. Many times we can apply our own knowledge to installations and products and further improve the safety of different environments and tools.

Safety standards and their regulations must sometimes be interpreted according to the prevailing circumstances on site (number of children, ages, adult resources and much more) and here we have a unique knowledge to create as safe and well-functioning solutions as possible.

Our products are TÜV certified, which means that they are very carefully tested against Swedish and European safety standards.

dispute

In the event of a dispute, we have a policy to follow the recommendations of the General Complaints Board.

force majeure

In the event of war, natural disaster, industrial action in the labour market, government decisions, non-deliveries from subcontractors, expensive circumstances, and comparable event beyond our control which could not reasonably have been foreseen, and affects the agreements entered into and commitments by Readymade Pinpoint AB, which prevent Readymade Pinpoint AB from fulfilling the said agreement/ commitment, shall constitute the basis for readymade pinpoint AB being relieved of its obligations to fulfil the said agreement. If you feel unsure or have questions about your order, right of withdrawal, return or anything else, please contact Readymade Pinpoint AB customer service.

Research & Development
We at Playground find it extra exciting with projects involving college and university. Several of our producers have far-reaching collaborations with design colleges. This applies, for example, to Ledon AS, which works together with kolding university to develop products with the greatest possible play value. Our supplier Tiptiptap also works with universities in Estonia to investigate the importance of different colors for children and much more.

Ecommerce by Playground

exclusivity
With us, you as a customer are in focus. We see each customer and every idea – large and small – as unique projects based on their own circumstances. Buying products and installing playgrounds is often based on complex starting points. Both we and our customers can benefit greatly from being aware of, for example, conditions on site – substrates, surface size, age groups, requirements for products, the ability to maintain and control products, budget and much more. We always work with at least one ear to the ground!

Agencies
We currently work at Playground with several of Europe's largest producers of play equipment.

We are very proud of our good relations and our wide network of reputable companies in Germany, Denmark, Hungary, the Czech Republic, the Baltics, Spain and more. Our network of suppliers gives us the opportunity to contribute to and follow developments and trends in the playground industry up close.

simplicity
With us, it should be easy to access the information needed to make the right decisions regarding purchasing products. It should be easy to create quotes and shopping lists on our website, to contact us for support, to find what you are looking for in terms of assembly instructions, DWG's and more. We work solution-focused and we like creative assignments.

efficiency
We live in an age where speed and efficiency are important parameters for achieving a good result. We are used to working under time pressure and we always try to optimize and simplify processes that can be simplified in communication and cooperation with our customers. We enjoy straight communication and open dialogue with our customers. If there is anything that can be improved in our delivery, we always try to do the best we can to develop our services.

expertise
We strive to offer industry-leading expertise and expertise in the areas that are important to guide our customers in terms of material properties, safety issues, design and design of playgrounds, conditions for purchase and other important parts of the collaboration between us and you as a customer. Our team includes knowledgeable architects, engineers, surveyors and salesmen.

experience
With over 10 years of experience in designing, construction, selling, assembling and inspecting playgrounds, we usually encourage our customers to enlist our help to achieve the best possible solutions. Dialogue is important. Through the dialogue, we can exchange experiences and capture all the needs and wishes that then form the basis for a good result in the playground. Don't hesitate to contact us!

We believe in the game and its inherent power. The game creates spaces for meetings and creativity.

Our vision is that our products together with our understanding of the importance of play can help create safe, environmentally safe and fun playgrounds in the future!

Feel free to contact us if you want to participate in developing tomorrow's playgrounds!